Privacy Policy

Last Updated March 2026

Last Updated March 2026 Impress Systems (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.impresssystems.com (the “Website”), including when you create an account, make a purchase, or access our support materials and downloads.

1. Information We Collect

A. Information You Provide to Us

We may collect information you provide when you create an account, register a printer or serial number, make a purchase, contact customer support, or sign up for newsletters. This includes name, email, billing and shipping addresses, phone number, printer serial number(s), order history, and payment information (processed securely by third parties). We do not store full credit card numbers.

B. Automatically Collected Information

We collect IP address, browser type, device info, pages visited, referring website, visit time/date, and cookie data. C. Cookies & Tracking

2. How We Use Your Information

We use your data to process orders, provide customer support, verify serial numbers, grant access to drivers and parts, improve the Website, send notifications, and prevent fraud. We do not sell your personal data.

3. Sharing Your Information

We share data only with trusted service providers (payment processors, shipping carriers, hosting providers) as needed to operate the Website and fulfill orders. We may disclose information if required by law.

4. Account Registration & Serial Numbers

Registered printer owners can add their serial number to access drivers, support, consumables, parts, and accessories. We may verify purchase history to prevent misuse.

5. Data Security

We protect your data with reasonable safeguards but cannot guarantee absolute security.

6. Your Rights

You may request access, correction, deletion of your data, opt out of marketing emails, or close your account by contacting info@impresssystems.com.

7. International Customers

If outside the U.S., your information may be transferred to and processed in the U.S.

8. Updates to This Policy

We may update this policy; changes take effect when posted here.

9. Contact Us

Impress Systems

info@impresssystems.com